Success comes from habits. Your habits ultimately are a determining factor in how successful you are in your life. This includes your life at home and with your family, and/or your business and professional life. If you’ve got a habit of treating people with love and respect, you’re going to get love and respect back. If you love what you do for people, what you do will love you right back.
On the same note, on the days that you don’t give love, you won’t be likely to get love. Those are the days that nothing seems to go right. And the more your feelings go unchecked, the more out of control you become and the worse your day gets. If you have more bad days than good days, you need to question yourself and the love that goes out from you.
Decide how you’re going to respond to situations before they happen and don’t be surprised when they do. This will help keep you from overreacting and will enable you to respond much easier in a rash, loving way. The way you’ve already thought out.
I was recently talking with a doctor I coach who admitted he hadn’t thought of his response until after he had reacted. A prior patient of his came in for care who hadn’t been in for several years. Now this patient was use to in the past being able to come in for an adjustment when he wanted and being treated the same day. Now that this was no longer the way the doctor practiced, the patient was surprised and caught the doctor off guard when he questioned getting an adjustment. The doctor became angry at the patient for questioning him and the situation at hand. Then, in anger the doctor asked something like “What makes you think you can just come in here, lay down and get adjusted?” Well, the doctor soon realized he hadn’t taken control of the situation and hadn’t responded properly when the patient said “Because that’s what you did when I came in before.”
Get in the habit of thinking about situations like the one above that are likely to happen and run through the scenario in your mind. Come up with answers to potential problems before they arise. What will you say and just as important, how will you say it? Also, in the above case, there are several things that the doctor could’ve said to avoid getting to the point they were in.
Learn to love dealing with difficult patients and turning a non-happy, non-compliant patient into a happy, compliant patient. If you can’t get past this point, your success will be greatly limited.
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